Active Support • Response SLA < 24h

Contact ID Makers Support

We are committed to providing exceptional tools and support for Indian citizens, CSC VLEs, and cyber cafe operators. Whether you have feedback, need help with card cropping alignment, or want to report an issue, our team is ready to assist.

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Technical & Tool Support

Assistance with PDF processing, password unlocking, A4 print margin calibration, and browser compatibility issues.

support@idmakers.in
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Card Template Requests

Need automated cropping support for a specific State Welfare card, new University ID, or Transport permit?

support@idmakers.in
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Grievance & Legal

In compliance with the Information Technology (Intermediary Guidelines) Rules, 2021 and Digital Personal Data Protection Act.

info@idmakers.in
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WhatsApp Support Desk

Direct WhatsApp chat for quick technical assistance, feedback, and operator guidance.

+91 99883 26009 →

Send Us an Official Message

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Operational Presence & Grievance Redressal

Operational Office Location

ID Makers Digital Utilities
Malviya Nagar / Jagatpura Tech Corridor
Jaipur, Rajasthan, Pin Code: 302017, India
Working Hours: Monday – Saturday, 09:30 AM – 06:30 PM IST

Grievance & Legal Desk (IT Rules, 2021)

Officer: Grievance Redressal & Legal Cell
Email: info@idmakers.in
WhatsApp Support: +91 99883 26009
Acknowledgment SLA: Within 24 hours
Resolution SLA: Within 15 business days